PAYMENT, SHIPPING & RETURNS


Terms & Conditions

By placing an order with us you are agreeing to all our Terms & Conditions and information on this page. We reserve the right to change any information on the bayofapostles.com.au website at any time. Unless otherwise specified, all amounts shown on the bayofapostles.com.au website are in Australian dollars.

Pricing

All prices listed are in Australian dollars, and are inclusive of 10% GST.

Payment

We accept the following forms of payment via Stripe:

  • Visa

  • Mastercard

Shipping Information

We offer a flat shipping rate of $15.00 for items dispatched within Australia. Please contact us for a quote to ship internationally.

Free Shipping applies to all orders over $100.00 shipped within Australia. Enter the promo code "APOLLOFREE" upon checkout to claim your free shipping.

We will endeavour to dispatch your order within three (3) business days of receiving it or we will notify you of any delays on our part.

Once your order has left our premises, you will receive a shipping notification email to keep you in the loop. This email contains your tracking number so you can track the status of your order through the courier’s website.

Returns, Exchanges & REFUNDS

All items purchased on bayofapostles.com.au are able to be returned for
exchange or voucher, providing the following conditions are met:

  • All items must be returned within 14 days of receiving the item in new, unused condition and original packaging.
  • Returns remain the responsibility of the purchaser until your item is delivered to Bay of Apostles.
  • We highly recommend registering your return as this provides tracking and signature on delivery.
  • Please notify us immediately if we have sent you the wrong item or your item is defective. Items must be returned to us within 14 days.

QUESTIONS?

If you have any questions about our payment methods, shipping or returns, please contact us.